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privacy
policy

Introduction & who we are

Data Controller: Aviva Life & Pensions Ireland dac (owners of Blackrock Village Centre) is committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, visit the Centre, use our facilities, or interact with us in any way.

This policy is intended to comply with the General Data Protection Regulation (“GDPR”), the Irish Data Protection Acts, and applicable ePrivacy regulations.

By using our website or visiting Blackrock Village Centre, you acknowledge the practices described in this policy.

Who we are:

Blackrock Village Centre is owned by Aviva Life & Pensions Ireland dac. You can find us at Rock Hill, Blackrock, Co. Dublin, Ireland. Eircode A94 C2N7.  Email: office@blackrockcentre.ie. Telephone: 01 210 4618. 

If you have any questions about this policy or how your data is handled, please contact us using the details above.

 

what personal data we collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

a) Contact Information
  • Name
  • Email address
  • Telephone number
  • Postal address
b) Website & Technical Information
  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookie identifiers
  • Referring to website addresses
c) Enquiry & Communication Data
  • Information submitted through contact forms
  • Email correspondence
  • Customer service communications
d) CCTV Footage

When you visit Blackrock Village Centre, your image and vehicle registration number may be captured by our CCTV systems located throughout the Centre and car park.

e) Car Park Information

Where applicable, we may process:

  • Vehicle registration numbers
  • Car park entry and exit times
  • Parking duration information
  • Payment transaction information
  • Car park usage records
how we use your personal data

We may use your personal data for the following purposes:

  • To respond to enquiries and communications
  • To operate and maintain our website
  • To improve website functionality and visitor experience
  • To administer the Centre and related services
  • To manage security and safety within the Centre
  • To prevent crime, theft, vandalism, and anti-social behaviour
  • To monitor and manage the car park
  • To enforce parking terms and conditions
  • To comply with legal and regulatory obligations
  • To establish, exercise, or defend legal claims
  • To send you surveys or supporting Marketing Research activities in other ways to help us improve our services and understand our customers better
CCtv monitoring

Blackrock Village Centre operates CCTV systems throughout the Centre and surrounding areas, including the car park, entrances, exits, and common areas.

Purpose of CCTV

CCTV is used for:

  • Crime prevention and detection
  • Public safety and security
  • Protection of staff, tenants, visitors, and property
  • Incident investigation
  • Car park monitoring and management
Legal Basis

The processing of CCTV footage is carried out on the basis of our legitimate interests in maintaining the safety and security of the Centre, visitors, staff, tenants, and property.

Retention of CCTV Footage

CCTV recordings are retained only for as long as reasonably necessary for security and operational purposes, unless required for investigation, legal proceedings, or law enforcement requests.

Disclosure of CCTV Footage

CCTV footage may be shared with:

  • An Garda Síochána
  • Insurers
  • Legal advisers
  • Security providers
  • Other authorised parties where legally required

Requests for access to CCTV footage may be subject to identification verification and applicable legal exemptions.

car park data

Our car park uses monitoring systems, including CCTV and/or Automatic Number Plate Recognition (“ANPR”) technology.

Purpose of Car Park Data Collection

Car park information may be processed to:

  • Manage vehicle access
  • Monitor parking usage
  • Enforce parking conditions
  • Prevent misuse or unauthorised parking
  • Maintain safety and security
  • Process payments where applicable
Legal Basis

We process car park data based on:

  • Legitimate interests in operating and securing the car park
  • Contractual necessity where parking services are provided
  • Compliance with legal obligations where applicable
Data Sharing

Car park data may be shared with:

  • Parking management providers
  • Payment processors
  • Security providers
  • Law enforcement authorities
  • Legal advisers or insurers where necessary
cookies policy
What Are Cookies?

Cookies are small text files placed on your device when you visit a website. Cookies help websites function properly, improve user experience, and provide analytical information.

Types of Cookies We May Use
a) Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled in our systems.

b) Analytics Cookies

These cookies help us understand how visitors use our website so we can improve performance and functionality.

c) Functional Cookies

These cookies remember your preferences and settings.

d) Marketing or Third-Party Cookies

Where applicable, third-party services may place cookies to provide embedded content, advertising, or social media integrations.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Where legally required, non-essential cookies will only be used with your consent.

legal basis for processing & your rights

We process personal data under one or more of the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests pursued by Blackrock Village Centre

Our legitimate interests include operating the Centre efficiently, ensuring safety and security, improving services, and protecting our business and visitors.

Your Rights:

Under applicable data protection law, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Data Protection Commission

To exercise your rights, please contact us using the details provided in this policy.

 

Data retention sharing & third parties

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, regulatory, operational, and security requirements.

Retention periods may vary depending on the type of data and applicable legal obligations.

We may share personal data with trusted third-party service providers who assist us in operating the Centre and website, including:

  • IT and website providers
  • Security companies
  • Parking management providers
  • Professional advisers
  • Payment service providers
  • Analytics providers
  • Regulatory or law enforcement authorities

All third parties are required to process personal data securely and in accordance with applicable data protection laws.

Where personal data is transferred outside the European Economic Area (“EEA”), we will ensure appropriate safeguards are in place in accordance with GDPR requirements.

Data Security:

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Links to Third-Party Websites: 

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Children’s Privacy:

Our website and services are not directed toward children, and we do not knowingly collect personal data from children without appropriate consent.

 

Changes to this Privacy & Cookie policy:

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page together with an updated effective date.

Effective Date: 21 May 2026
Last Updated: 21 May 2026

 

Contact us:

If you have any questions regarding this Privacy & Cookie Policy or your personal data, please contact:

Blackrock Village Centre
Blackrock Village Centre
Rock Hill, Blackrock, County Dublin, Ireland. Eircode A94 C2N7
Email: office@blackrockcentre.ie
Telephone: 01 210 4618.

You also have the right to contact the Irish Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland